Do you want to exchange your product? That is no problem at all. For this, you can contact us at email@example.com. You do, however, bear the costs for returning the product yourself.
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to our store are for your own account.
If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging.
To exercise this right, you can contact us via firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.